Your data,
handled properly.

Who We Are

KP Team is a UK recruitment and staffing business specialising in back-of-house hospitality staff for venues, events, stadia and hospitality businesses.

For the purposes of UK data protection law, KP Team acts as a data controller in relation to personal information where we determine how and why that information is processed.

Information We Collect

The information we collect depends on your relationship with us, for example whether you are a candidate, worker, client, website visitor or someone contacting us with an enquiry.

Personal Information

• Full name
• Address
• Date of birth
• Email address
• Telephone number
• Emergency contact details

Recruitment & Work Information

• CV and work history
• Qualifications and training records
• Right to Work documentation
• References
• Availability and scheduling information
• Payroll and bank details
• Timesheets and attendance records
• Role and assignment information

Technical & Website Information

When you use our website, we may collect technical information directly or through technologies such as cookies and analytics tools.

• IP address
• Browser and device information
• Pages viewed
• Website interactions
• Approximate location information
• Cookie and consent information

Where We Get Your Information

We usually collect personal information directly from you when you apply for work, complete onboarding, provide documents, contact us, work an assignment or use our website.

Where relevant, we may also receive information from referees, clients or venues, recruitment or application platforms, training providers, Right to Work verification providers and other service providers involved in recruitment or staffing.

Our online application process uses Jotform to collect application information. Information submitted through Jotform may then be transferred to Ubeya, which we use for workforce management, onboarding, scheduling and assignment administration.

Certain information may be required so that we can assess an application, verify eligibility to work, meet legal obligations, arrange an assignment or make payments. If required information is not provided, we may not be able to progress an application, provide work or deliver the relevant service.

How We Use Your Information

We may use personal information to:

• Process applications
• Arrange onboarding and recruitment
• Offer shifts and assignments
• Match workers with suitable hospitality roles
• Manage staffing operations
• Verify identity and Right to Work status
• Process payroll and payments
• Contact you regarding work opportunities
• Communicate with clients and venues
• Meet legal and compliance obligations
• Respond to enquiries
• Maintain and improve our website and services

Lawful Basis for Processing

UK data protection law requires us to have a lawful basis for using personal information. The basis we rely on depends on why the information is being used.

Contract & Steps Before a Contract

We may process information where it is necessary to take steps at your request before entering into a contract, or to perform a contract with you. This may include recruitment, onboarding, managing assignments and processing payments.

Legal Obligation

We may process information where necessary to comply with legal obligations, including requirements relating to Right to Work, payroll, tax, employment and regulatory compliance.

Legitimate Interests

We may process information where necessary for our legitimate interests, provided those interests are not overridden by your rights and interests. These interests may include operating and improving our staffing services, responding to enquiries, managing client relationships, protecting our business and website, and maintaining appropriate business records.

Consent

Where we rely on your consent, you can withdraw it at any time. We may also rely on consent for non-essential analytics cookies and similar technologies where consent is required.

Sharing Your Information

We may share personal information where necessary for the purposes described in this policy with:

• Clients and venues where assignments are provided
• Payroll and payment providers
• Jotform, which we use to collect online application information
• Ubeya, which we use for onboarding, workforce management, scheduling and assignments
• Right to Work verification providers
• Training providers
• Website, hosting and technology providers
• Analytics providers where you have consented
• Professional advisers
• Regulators, public authorities or law enforcement where required

We do not sell your personal data.

International Transfers

Some of the technology providers we use may process or store personal information outside the UK. This can include providers involved in website analytics, online applications and workforce management.

Jotform states that customer form data may be stored in different regions depending on account configuration and that appropriate transfer mechanisms are used where personal data is transferred internationally. Ubeya may also use service providers that process personal information outside the UK or EEA.

Where UK personal information is transferred internationally, we take steps to ensure an appropriate legal mechanism and safeguards are used where required by UK data protection law. Depending on the destination and provider, these safeguards may include UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

You can contact us if you would like further information about safeguards relating to a particular transfer.

Data Retention

We keep personal information only for as long as necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, employment and compliance requirements.

The period will depend on the type of information and our relationship with you. When deciding how long to keep information, we consider why it is held, whether it is still needed, applicable legal or regulatory requirements, limitation periods and the need to establish, exercise or defend legal claims.

When personal information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

Data Security

We use appropriate technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Unauthorised disclosure
• Destruction

Access to personal information is limited to people and service providers who need it for legitimate business purposes and who are subject to appropriate confidentiality or data-protection obligations.

Your Rights

Depending on the circumstances and the lawful basis used, UK data protection law may give you rights to:

• Request access to your personal data
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request data portability where applicable

Your Right to Object

Where we rely on legitimate interests, you may have the right to object to our use of your personal information. If you object, we will consider your request in accordance with applicable data protection law.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. We would welcome the opportunity to address your concerns first, but this does not affect your right to contact the ICO.

Cookies & Google Analytics

Our website uses cookies and similar technologies. Some cookies are essential for the website to function. Non-essential analytics cookies are only used where you have given consent.

Google Analytics 4

We use Google Analytics 4 (GA4), a web analytics service provided by Google, to understand how visitors use our website and to help us improve its performance and content.

Where you have consented, Google Analytics may process information such as pages viewed, website interactions, browser and device information, approximate location and how you arrived at the website. GA4 may use cookies including _ga and _ga_*.

Analytics cookies are non-essential and will only be used where you have given consent through our cookie preferences. You can change or withdraw that consent at any time using those preferences.

Google Search Console

We also use Google Search Console to monitor how our website appears and performs in Google Search. Our Search Console verification tag is used to verify ownership of the website and is not used by us for advertising or behavioural tracking.

For more information about the cookies and analytics technologies used on the website, including their purposes and how to manage your choices, please see our Cookie Policy.

Contact & Complaints

If you have questions about this Privacy Policy, want to exercise a data-protection right, or have a concern about how we use your personal information, please contact us.

Information Commissioner’s Office

You can also make a complaint to the Information Commissioner’s Office (ICO). Information about raising a data-protection complaint is available at ico.org.uk .